What to do if order status is "Failed delivery"?
Modified on: Sun, 7 Nov, 2021 at 4:58 PM
It means that we have made a minimum 1 attempt to deliver your order and it was not completed successfully, due to one of the below scenarios:
1- The driver attempted to deliver the order but the mentioned address was unclear.
2- The driver attempted to contact you and there was no answer.
3- The phone number updated to your order is incorrect.
If you wish to re-attempt the delivery of your order, contact us through one of the below support channels, we will help you in the best possible manner.
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