Refunds will be initiated based on the payment method and once the courier picks up the products to be returned. If the picked-up product does not pass the quality check, STYLI will ship the product back to the customer. 


1- For card payments, the refund will be processed on the same card within 7 days except for MADA cards it might take 14-21 days due to a technical issue in the payment gateway.

2- For cash on delivery, the refund will be processed as Styli credit customers can utilize it anytime

3- For Tabby installment, the refund will be deducted from the remaining installments