When do I get my refund back after returning an item?
Modified on: Wed, 16 Mar, 2022 at 11:57 AM
Refunds will be initiated based on the payment method and once the courier picks up the products to be returned. If the picked-up product does not pass the quality check, STYLI will ship the product back to the customer.
1- For card payments, the refund will be processed on the same card within 7 days except for MADA cards it might take 14-21 days due to a technical issue in the payment gateway.
2- For cash on delivery, the refund will be processed as Styli credit customers can utilize it anytime
3- For Tabby installment, the refund will be deducted from the remaining installments
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