Ye, the following exceptions and rules apply to the returns policy:

1- Items like briefs, shapewear bottoms, innerwear, any lingerie sets that include briefs, face masks, swimwear cannot be returned.

2- Beauty products such as (makeup, perfumes, and any kind of makeup accessories) cannot be returned.

All items to be returned must be unused and in their original condition with all the tags and packaging intact (e.g. shoes must be packed in the original shoe box).
STYLI will not be liable for the products returned by mistake. 

In circumstances where an extra, or a different product, is returned by mistake, STYLI will not be accountable for misplacement or replacement of the product, and will not be responsible for its delivery back to the user.

You will receive a message with all the return details including when to expect the pickup. The courier will be contacting you for pick-up confirmation. 3 attempts of pick up will be pursued by the courier company. Return request expires after the third attempt.

For KSA customers who selected the drop-off service. You can visit the nearest SMSA branch along with the return request AWB.

Find the nearest SMSA branch via what’s App on +966112892999.