Processing an order could take up to 3 business days. 
If the order status is stuck at “Processing” for over 
3 business days, this is an indication that your mobile 
number might be wrong.

If your mobile number is wrong:
Step1: Cancel the order. Click here to view more.
Step2: Edit your phone number by updating your address 
details, Click here to view more.
Step3: Place a new order by using the 'Reorder' button.

If all details are correct, please contact us through one of the below 
support channels, we will help you in the best possible manner.

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